30-day money-back guarantee
If you are not satisfied with your Neuronourish purchase, you may request a full refund within 30 days of the original order date. This guarantee applies to both monthly and yearly subscription purchases.
How to request a refund
Purchases and refunds are processed by Paddle, our Merchant of Record. To request a refund, visit paddle.net and provide the email address and order details associated with your purchase. You can also use the support link in your Paddle receipt.
Processing
Approved refunds are returned to the original payment method. Your bank or card provider may require additional time to show the credit. Refund handling is also subject to the Paddle Refund Policy. Nothing in this policy limits any mandatory consumer rights that apply to you.
Cancellation is separate
Cancelling prevents future renewals but does not automatically request a refund. To seek a refund within the 30-day period, submit a separate request through Paddle. After cancellation, access continues until the end of the current paid period unless the purchase is refunded sooner.